A joyful mother with a young boy on her lap as she is making a mobile check deposit.

Use the Dieterich Bank App to deposit your checks wherever you are!

That's convenience in a snAPP!

 

How to use Mobile Check Deposit: 

  1. Open the Dieterich Bank App using your fingerprint, facial recognition, or PIN, to securely sign in.
  2. Select Deposit Check from the navigation bar (3 horizontal lines in the upper left-hand corner of the screen)
  3. Enter the check amount and tap Continue. 
  4. Sign the back of the check and write "For Mobile Deposit Only" or check the Mobile Deposit Only box on the back of the check (if available).
  5. Snap photos of the front and back of the check using your smartphone. 
  6. Confirm that all details are correct. The default account will automatically be listed. You can change the account to receive the deposit by tapping the current account listed. 
  7. After confirming the details, tap Submit. You will see a confirmation screen.
 

Mobile Check Deposit Details:

  • Mobile Deposits processed after 3:00 PM are considered to be processed on the next business day.
  • Holiday schedules apply to Mobile Check Deposit.
  • Deposits will be rejected if not labeled "For Mobile Deposit Only" on the back of the check and if the checks are not properly endorsed.
  • You must have a deposit account with Dieterich Bank that is set up for Online Banking. 
  • Check photos should be taken on a dark background in a well-lit area. Make sure to keep the entire check within the viewfinder on the camera screen when capturing your photos. All check images must be in focus, not blurred or skewed. 
  • In order for your deposit to be accepted, the check amount entered must match the amount written on your check.
 

Frequently Asked Questions: 

 
What is Mobile Check Deposit?
Mobile Check Deposit is a feature within Dieterich Bank' s Mobile App that lets you deposit a check into your bank account by taking a picture with your smartphone or tablet. 
 
How do I get Mobile Check Deposit?
If you are a Dieterich Bank customer, who has already enrolled in Online Banking, download the Dieterich Bank App from the App Store or Google Play. Once you have downloaded the app, log in and follow these steps: 
  1. Select Deposit Check from the navigation bar (3 horizontal lines in the upper left-hand corner of the screen).
  2. Select Accounts on the right-hand side.
  3. Select + Enroll Account.
  4. Tap all accounts that you would like to enroll in Mobile Check Deposit, and select Enroll. You will receive a confirmation screen. At this time, our Customer Care Team will review your request, which could take up to 1 business day.  
Are there fees for using Mobile Check Deposit? 
Dieterich Bank does not charge any fees to use Mobile Check Deposit. It is FREE! 
 
Is there a limit on how much money I can deposit using the Dieterich Bank app?
Yes, your mobile deposit limits are shown in your app under the Deposit Check feature. To view these, tap Deposit Limits under the Check Amount screen when depositing a check with our app.
 
When will my Mobile Deposit be available?
  • Deposits approved by 3 PM CST on a regular business day will be posted during day-end processing.
  • Deposits made after 3 PM CST will generally be available for use on the second business day. For example, if you make a deposit on a Monday at 5 PM CST, the funds will generally be available at the start of business on Wednesday.
  • Holidays and weekends are not considered regular business days. Therefore deposits will not be available on these days.
  • Your funds can be suspended for further review. Common reasons for suspended funds include large deposit amount, new accounts, new Mobile Deposit users, and infrequent use of the Mobile Deposit feature. These suspensions are set up for your protection and to reduce fraud. 
How will I know if there's a problem with my Mobile Deposit after I submit it? 
You will receive an email from Dieterich Bank on the status of your Mobile Check Deposit. These include the following:
  • Accepted Message: Your deposit has been approved.
  • Suspended Message: Your deposit has been received and is pending further review. You will receive a follow up email stating the deposit has been accepted or declined. 
  • Declined Message: Your deposit has been declined by your Financial Institution.
Why was my Mobile Check Deposit declined?
The most common reason for a declined Mobile Deposit is a missing endorsement or forgetting the verbiage "For Mobile Deposit Only." 
 
What should I do with my paper check after I have used Mobile Check Deposit?
Write “mobile deposit" and the date on the front of your check. Securely store your check until your deposit has been credited to your account. Once the deposit has been verified, destroy the check.  
 
How do I enroll another account in Mobile Check Deposit? 
  1.  Once logged into Dieterich Bank's Mobile App, select Deposit Check from the navigation bar (3 horizontal lines in the upper left-hand corner of the screen).
  2. Select Accounts on the right-hand side.
  3. Select + Enroll Another Account.
  4. Tap all accounts that you would like to enroll in Mobile Check Deposit, and select Enroll. You will receive a confirmation screen. At this time, our Customer Care Team will review your request, which could take up to 1 business day.