You can sign up by completing a consent form in-branch; or call your retail location or Customer Care at (800)699-9766 to add the feature over the phone.
What happens if my balance in my checking account is negative?
While negative, your Green Cents transactions will not process.
What if my account has 2 debit cards?
The Green ¢ents feature is tied to the debit card. If you want to use Green ¢ents on both cards, you will need to enroll each card individually. A debit card is tied to the cardholder – not the checking account owner. Due to this, the request to sign up for Green ¢ents must be made by the cardholder.
How do I cancel Green ¢ents?
You can cancel Green ¢ents the same way you enrolled: complete the bottom portion of the enrollment form, or contact Customer Care or retail branch staff by phone.
When will I see the round up feature in my online banking?
On business days, each individual transaction is rounded up at the end of the day. Weekend point of sale (POS) transactions will show on the following business day. This may mean a 1-2 day delay from the time the transaction was made.
Are there any savings accounts that do NOT work?
Money Market Accounts and Health Savings Accounts are not eligible for Green ¢ents.
Can I round to another checking account?
No, the Green ¢ents feature is one that rounds from a checking to a qualified savings account including Save Green or Christmas Club.