Lost or Stolen Card

Report a lost or stolen Shazam Debit Card immediately to:

Dieterich Bank, N.A.


P.O. Box 186

Dieterich, IL 62424

Cards can be cancelled outside of business hours by taking the following steps:

Call 1-800-383-8000 and follow the prompts.

Cards cancelled through these methods cannot be reactivated. Card replacement requests must be made by contacting Customer Support at 217-925-5225 or 800-699-9766.

If there is Fraudulent Activity on your debit card you can contact Shazam Fraud Department at the following:


Report a lost or stolen Visa® Consumer, Student or Business Credit Card immediately to our 24-hour Customer Service number:

Card Services


P. O. Box 419734

Kansas City, MO 64179-0626