Lost or Stolen Card

Debit Cards:


Report a lost or stolen Debit Card immediately to:*


Dieterich Bank, N.A.

(800)699-9766

P.O. Box 186

Dieterich, IL 62424


Cards can be cancelled outside of business hours by calling (866)546-8273*


*Cards cancelled through these methods cannot be reactivated.


Please call Customer Care at (800)699-9766 for the following:

  • Card replacement requests
  • Fraudulent activity


Credit Cards:


Report a lost or stolen Visa® Consumer, Student or Business Credit Card immediately to our

24-Hour Cardmember Service at (800)558-3424